Refund Policy
Refund Policy
REFUND POLICY
If you are not satisfied with your purchase, you can request a refund under certain conditions:
-
Return period : 14 days from receipt of the product.
-
Returned product : It must be in its original packaging, unused and in perfect condition.
-
Procedure : Contact our customer service at contact@maisonbeneci.com before returning an item.
-
Refund : Once the product is received and checked, we will process the refund via the original payment method.
Some products are non-refundable (e.g. gift cards, personalized items).